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Privacy Policy

This Privacy Policy (together with our terms of use and any other documents referenced within it) outlines the basis on which any personal data we collect from you, or that you provide to us, will be processed by Refine & Define Ltd. Please read the following carefully to understand our practices regarding your personal data and how we treat it.

 

1. Information Collection and Use

The information you provide to us while using our services or website will be securely held on our servers and computers. This data is used to:

  • Review, develop, and improve our website and services.

  • Provide relevant information and updates requested by you.

  • Share marketing communications regarding our services or related opportunities, where you have opted in.

 

2. Types of Personal Data Collected

We may collect and use the following types of personal information:

  • Website Usage Information: Data about your visits to and interactions with our website, including IP address, location, browser type, operating system, referral source, and navigation paths.

  • Contact Details: Such as your name, email address, and phone number.

  • Communications Data: Information contained in communications you send to us, including metadata associated with those communications.

We may periodically inform you about new features, services, or offers that may interest you. If you prefer not to receive such communications, you can opt-out by notifying us when submitting your information or via the unsubscribe option in our emails.

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3. Sharing Your Information

We do not sell your personal information. However, we may disclose your data to trusted third parties, including service providers and partner organizations, to fulfill the purposes outlined in this policy. If you do not wish for your data to be shared in this way, you can indicate this preference when submitting your information.

 

4. International Data Transfers

Due to the nature of the internet, the data you provide may be transferred outside the country from which it was submitted. If your data is submitted from within the European Economic Area (EEA), it may be transferred to locations outside the EEA.

 

5. Data Retention

We will not retain your personal data longer than is necessary for the purposes set out in this policy, unless required by law.

 

6. Third-Party Websites

Our website may include hyperlinks to third-party websites. Once you leave our website, our Privacy Policy no longer applies, and you are encouraged to review the privacy policies of the third-party sites you visit.

 

7. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.

  • Correction: You can request updates to any inaccurate or incomplete data.

  • Deletion: You can request the deletion of your personal data (subject to legal or contractual obligations).

  • Consent Withdrawal: You can withdraw your consent for data processing at any time.

To exercise these rights, contact us at olivia@refineanddefine.co.uk. We will respond promptly, typically within the legally prescribed timeframe.

 

8. Cookies

We use cookies to enhance the functionality of our website and gather usage data. Cookies may include:

  • Persistent Cookies: Stored on your device until they expire or are manually deleted.

  • Session Cookies: Deleted when your browser is closed.

Cookies do not typically contain personal information, but they may be linked to data you provide. You can manage your cookie preferences through your browser settings, but note that disabling cookies may affect website functionality.

 

9. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us at:

Refine & Define Ltd
Email: olivia@refineanddefine.co.uk
By using our services or website, you consent to the processing, storage, transfer, and disclosure of your information as outlined in this Privacy Policy.

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